Privacy Policy

At Win Box Cleaning Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our cleaning services.

By accessing our website or engaging our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information including but not limited to:

Name

Contact details (phone number, email address)

Property address

Service preferences and booking details

We collect this information only when you voluntarily provide it through our website, booking forms, or direct communication.

2. How We Use Your Information

Your personal information may be used for the following purposes:

To process and manage service bookings

To communicate with you regarding appointments or enquiries

To improve our services and customer experience

To respond to questions, feedback, or support requests

We do not sell, rent, or trade your personal information to third parties.

3. Data Protection & Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure. Access to your information is limited to authorised personnel only.

While we strive to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

4. Cookies & Website Data

Our website may use cookies to improve user experience, analyse website traffic, and enhance functionality. Cookies do not collect personally identifiable information unless you choose to provide it.

You may disable cookies in your browser settings if you prefer.

5. Third-Party Services

We may use trusted third-party tools or service providers for website analytics, communication, or booking management. These providers are only given access to information necessary to perform their services and are required to protect your data.

6. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to:

Request access to your personal information

Request correction of inaccurate data

Request deletion of your personal information

To exercise these rights, please contact us through our official communication channels.

8. Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website or services indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us through our website.

Win Box Cleaning Solutions
Home Cleaning Services in Klang Valley, Kuala Lumpur & Selangor